# Microsoft Operations Manager 2005 Service Pack 1 (SP1) Supported Configurations

This document provides information about supported operating systems, hardware configurations, software requirements, installation combinations, security configurations, and expected scalability for deployments of Microsoft® Operations Manager (MOM) 2005 SP1.

## Document Revisions

The following table summarizes the revisions that have been made to this document.

### Revisions June 2005

Section | New or Updated | Title | Description
--- | --- | --- | ---
Supported Operating Systems | Updated | Supported Operating Systems table 4.2 updated. | Corrected support for Small Business Server 2003.
Performance and Scalability | Updated | Table 6 - Performance and Scalability Maximums. | Corrected support statement for number of Operator consoles.
Supported Operating Systems | Updated | Supported Operating Systems table 4.2 updated. | Added support note for Windows Storage Server 2003.
Supported Operating Systems | Updated | Supported Operating Systems, Tables 3.1, 3.2, 4.1, 4.2 updated | Clarified and added support for 64-bit AMD systems
MOM 2005 and MOM 2005 SP1 Interoperability | New | MOM 2005 SP1 Interoperability section added. | Included interoperability information for MOM components in the different versions of MOM.
Supported Upgrade Paths | New | Table 12 and 13 added to existing section. | Upgrade path to MOM 2005 SP1 from MOM 2005 and MOM 2005 Workgroup.
No Support List | Updated | No Support Section | Added statement about support for using discovery to install agent on computer where discovery is started from. Also added statement regarding renaming or moving a domain.

Note

- This guide does not cover information specific to the MOM 2005 SP1 Workgroup Edition.

You can use the MOM Prerequisite Checker in MOM Setup to check the hardware and software prerequisites, and to create a report that lists which prerequisites your system meets or does not meet to install and use MOM 2005 SP1.

It is recommended that you also review the key concepts of MOM and your deployment design and planning documents. Areas to review include:

- The MOM 2005 SP1 release notes to identify any changes that could affect planning for a new deployment or an upgrade from a previous version of MOM or a previous release of MOM 2005 SP1.
- The Microsoft Operations Manager (MOM) 2005 Performance and Sizing Guide at http://go.microsoft.com/fwlink/?LinkId=46754
- The Microsoft Operations Manager 2005 Security Guide. This document provides detailed in formation about the security-related features and settings in MOM 2005 SP1 that can affect your deployment.

## In This Document

- Supported Operating Systems
- Minimum Hardware Requirements
- Minimum Software Requirements
- Performance and Scalability
- Supported Installation Modes and Setup Types
- Supported Installation Combinations
- Supported Security Configurations
- Supported Upgrade Paths
- MOM 2000 SP1 and MOM 2005 Interoperability
- MOM 2005 SP1 Interoperability
- No Support List

Send feedback to the MOM Documentation Team: momdocs@microsoft.com.

# Supported Operating Systems

The tables in this section outline the supported operating systems, by operating system version, for each MOM 2005 SP1 component. There are two tables for each operating system version; each table outlines support for a different set of MOM components.

Note

- There are known issues related to running MOM components on a 64-bit computer. The MOM 2005 Web console and MOM Connector Framework (MCF) require ASP.NET 1.1, which is a 32-bit application. Even if ASP.NET 1.1 is installed on a 64-bit computer, you must configure IIS 6.0 to run in 32-bit mode.
- IIS 6.0 supports both 32-bit mode and 64-bit mode. However, IIS 6.0 does not support running both modes at the same time on a 64-bit version of Windows.
- For more information about configuring IIS to run 32-bit ASP.Net applications and running 32-bit applications on 64-bit Windows (IIS 6.0), refer to the following KB article: http://go.microsoft.com/fwlink/?linkid=47028

## Support for Microsoft Windows NT®

Table 1.1 Supported Operating Systems in Microsoft Windows NT® (Part 1)

Operating system | Management Server (32-bit) | MOM Database (32-bit) | MOM Administrator console and Operator console (32-bit) | MOM Reporting Server (32-bit)
--- | --- | --- | --- | ---
Windows NT 4.0 Server with Service Pack 6 and the latest security rollup packages | No | No | No | No
Windows NT 4.0 Server, Enterprise Edition with Service Pack 6 | No | No | No | No
Windows NT 4.0 Server, Terminal Server Edition with Service Pack 6 | No | No | No | No

Yes = Supported operating system. Setup does not prevent installation.

No = Setup prevents installation or upgrade.

Table 1.2 Supported Operating Systems in Windows NT (Part 2)

Operating system | Agent-managed computer (32-bit) | Agent-managed computer (64-bit) | Agentless managed computer (32-bit) | View MOM reports (32-bit)
--- | --- | --- | --- | ---
Windows NT 4.0 Server with Service Pack 6 and the latest security rollup packages | No | No | Yes | Yes*
Windows NT 4.0 Server, Enterprise Edition with Service Pack 6 | No | No | Yes | Yes*
Windows NT 4.0 Server, Terminal Server Edition with Service Pack 6 | No | No | Yes | Yes*

Yes = Supported operating system. Setup does not prevent installation.

No = Setup prevents installation or upgrade.

* - Requires a browser that can render reports in HTML 3.2 and HTML 4.0

Important

- In order to support agentless monitoring of a Windows NT 4.0 computer, WMI 1.5 must be installed on the Windows NT 4.0 computer.

## Support for Microsoft Windows 2000

Table 2.1 Supported Operating Systems in Microsoft Windows® 2000 (Part 1)

Operating system | Management Server (32-bit) | MOM Database (32-bit) | MOM Administrator console and Operator console (32-bit) | MOM Reporting Server (32-bit)
--- | --- | --- | --- | ---
Windows 2000 Professional with Service Pack 4 or later | No | No | Yes | No
Windows 2000 Server with Service Pack 4 or later | Yes | Yes | Yes | Yes
Windows 2000 Advanced Server with Service Pack 4 or later | Yes | Yes | Yes | Yes
Windows 2000 Datacenter Server with Service Pack 4 or later | Yes | Yes | Yes | Yes

Yes = Supported operating system. Setup does not prevent installation.

No = Setup prevents installation or upgrade.

Table 2.2 Supported Operating Systems in Windows 2000 (Part 2)

Operating system | Agent-managed computer (32-bit) | Agent-managed computer (64-bit) | Agentless managed computer (32-bit) | View MOM reports (32-bit)
--- | --- | --- | --- | ---
Windows 2000 Professional with Service Pack 4 or later | Yes | No | Yes | Yes
Windows 2000 Server with Service Pack 4 or later | Yes | No | Yes | Yes
Windows 2000 Advanced Server with Service Pack 4 or later | Yes | No | Yes | Yes
Windows 2000 Datacenter Server with Service Pack 4 or later | Yes | No | Yes | Yes

Yes = Supported operating system. Setup does not prevent installation.

No = Setup prevents installation or upgrade.

## Support for Microsoft Windows XP

Table 3.1 Supported Operating Systems in Microsoft® Windows XP (Part 1)

Operating system | Management Server (32-bit) | MOM Database (32-bit) | Administrator console and Operator console (32-bit) | MOM Reporting Server (32-bit)
--- | --- | --- | --- | ---
Windows XP Home Edition with any service pack | No | No | No | No
Windows XP Media Center Edition with any service pack | No | No | No | No
Windows XP Tablet PC Edition with any service pack | No | No | No | No
Windows XP Professional without any service packs | No | No | No | No
Windows XP Professional with Service Pack 1 or later | No | No | Yes | No
Windows XP 64-Bit (AMD-based) Edition | No | No | Yes | No
Windows XP Embedded (any release) | No | No | No | No

Yes = Supported operating system. Setup does not prevent installation.

No = Setup prevents installation or upgrade.

Table 3.2 Supported Operating Systems in Windows XP (Part 2)

Operating system | Agent-managed computer (32-bit) | Agent-managed computer (64-bit) | Agentless managed computer | View MOM reports (32-bit)
--- | --- | --- | --- | ---
Windows XP Home Edition with any service pack | No | No | No | No
Windows XP Media Center Edition with any service pack | No | No | No | No
Windows XP Tablet PC Edition with any service pack | No | No | No | No
Windows XP Professional | Yes | No | Yes | Yes
Windows XP Professional with Service Pack 1 or later | Yes | No | Yes | Yes
Windows XP 64-Bit (AMD-based) Edition with Service Pack 1 or later | Yes | No | Yes | Yes
Windows XP Embedded (any release) | No | No | No | No

Yes = Supported operating system. Setup does not prevent installation.

No = Setup prevents installation or upgrade.

## Support for the Microsoft Windows Server 2003 Family

Table 4.1 Supported Operating Systems in the Microsoft Windows Server™ 2003 Family (Part 1)

Operating system | Management Server (32-bit) | MOM Database (32-bit) | Administrator console and Operator console (32-bit) | Reporting server (32-bit)
--- | --- | --- | --- | ---
Windows Server 2003, Standard Edition | Yes | Yes | Yes | Yes
Windows Server 2003, Enterprise Edition | Yes | Yes | Yes | Yes
Windows Server 2003, Datacenter Edition | Yes | Yes | Yes | Yes
Windows Server 2003, Web Edition | Yes | Yes | Yes | Yes
Windows Server 2003, Standard Edition with Service Pack 1 | Yes | Yes | Yes | Yes
Windows Server 2003, Enterprise Edition with Service Pack 1 | Yes | Yes | Yes | Yes
Windows Server 2003, Datacenter Edition with Service Pack 1 | Yes | Yes | Yes | Yes
Small Business Server 2003 | Yes | Yes | Yes | Yes
Windows Server 2003, Web Edition with Service Pack 1 | Yes | Yes | Yes | Yes
The 64-bit version of Windows Server 2003, Enterprise Edition for 64-Bit Itanium-based Systems | No | Yes(1) | No | No
The 64-bit version of Windows Server 2003, Datacenter Edition for 64-Bit Itanium-based Systems | No | Yes(1) | No | No
The 64-bit version of Windows Server 2003, Standard Edition for 64-Bit AMD-based Systems | Yes | Yes (1) | Yes | No
The 64-bit version of Windows Server 2003, Enterprise Edition for 64-Bit AMD-based Systems | Yes | Yes(1) | Yes | No
The 64-bit version of Windows Server 2003, Datacenter Edition for 64-Bit AMD-based Systems | Yes | Yes(1) | Yes | No

(1) Requires the MOMCreateDB.exe tool from the Support Tools folder on the MOM 2005 SP1 CD to install. There are two versions of this tool - one for 32-bit and one for 64-bit.

Yes = Supported operating system. Setup does not prevent installation.

No = Setup prevents installation or upgrade.

Table 4.2 Supported Operating Systems in the Windows Server 2003 Family (Part 2)

Operating system | Agent-managed computer (32-bit) | Agent-managed computer (64-bit) | Agentless managed computer | View MOM reports (32-bit)
--- | --- | --- | --- | ---
Windows Server 2003, Standard Edition | Yes | No | Yes | Yes
Windows Server 2003, Enterprise Edition | Yes | No | Yes | Yes
Windows Server 2003, Datacenter Edition | Yes | No | Yes | Yes
Windows Server 2003, Web Edition | Yes | No | Yes | Yes
Windows Server 2003, Standard Edition with Service Pack 1 | Yes | No | Yes | Yes
Windows Server 2003, Enterprise Edition with Service Pack 1 | Yes | No | Yes | Yes
Windows Server 2003, Datacenter Edition with Service Pack 1 | Yes | No | Yes | Yes
Small Business Server 2003 | Yes | No | Yes | Yes
Windows Server 2003, Web Edition with Service Pack 1 | Yes | No | Yes | Yes
The 64-bit version of Windows Server 2003, Enterprise Edition for 64-Bit Itanium-based Systems | No | Yes | Yes | Yes
The 64-bit version of Windows Server 2003, Datacenter Edition for 64-Bit Itanium-based Systems | No | Yes | Yes | Yes
The 64-bit version of Windows Server 2003, Standard Edition for 64-Bit AMD-based Systems | Yes | No | Yes | Yes
The 64-bit version of Windows Server 2003, Enterprise Edition for 64-Bit AMD-based Systems | Yes | No | Yes | Yes
The 64-bit version of Windows Server 2003, Datacenter Edition for 64-Bit AMD-based Systems | Yes | No | Yes | Yes
Microsoft Windows Storage Server 2003 | Yes | No | Yes | No

Yes = Supported operating system. Setup does not prevent installation.

No = Setup prevents installation or upgrade.

Important

- Installing MOM 2005 SP1 On A Domain Controller - You can install any MOM component on a Domain Controller with the following restrictions:
  - The MOM database and MOM Reporting Database must be on the same computers.
  - If the Management Server is on a Domain Controller, you cannot have another Management Server in that management group.
  - Product Connectors must be configured using the steps described in "Using the MCF or MMPC on a Domain Controller" section of the MOM 2005 Deployment Guide.

# Minimum Hardware Requirements

This section outlines the minimum and recommended hardware requirements for each MOM component. If you want to install more than one MOM component on the same computer, follow the highest minimum hardware requirements for any of the combined MOM components.

You can use the MOM Prerequisite Checker in MOM Setup to check the hardware and software prerequisites, and to create a report that lists which prerequisites your system meets or does not meet to install and use MOM 2005 SP1.

## To Install All MOM Components on One Computer, You Must Have:

- Pentium-compatible 550 MHz dual-processor or higher
- 1 GB of RAM (4 GB or higher recommended)
- 1 GB of available hard disk space (For Reporting, much more drive space might be needed)
- CD-ROM drive (if installing MOM from this computer)
- Network adapter

## To Use the MOM 2005 SP1 Management Server, You Must Have:

- Pentium-compatible 550 MHz processor or higher (dual Pentium-compatible 450 MHz processors or higher recommended)
- 512 MB of RAM (1 GB or higher recommended)
- 5 GB of available hard disk space
- CD-ROM drive (if installing MOM from this computer)
- Network adapter

## To Use the MOM 2005 SP1 Database, You Must Have:

- Pentium-compatible 550 MHz processor or higher (dual Pentium-compatible 450 MHz processors or higher recommended)
- 512 MB of RAM (1 GB or higher recommended)
- 5 GB of available hard disk space
- Network adapter

Note

- A best practice is to use a dedicated computer for the production MOM Database.
- It is also recommended that you review the Performance and Sizing Guide at http://go.microsoft.com/fwlink/?LinkId=46754.

## To Use the MOM 2005 SP1 Reporting Server, You Must Have:

- Pentium-compatible 550 MHz processor or higher (dual Pentium-compatible 450 MHz processors or higher recommended)
- 512 MB of RAM (1 GB or higher recommended)
- 200 GB of available hard disk space to install Reporting Server and the initial reporting database

  Note

  - As your reporting database grows you will require more space. It is recommended that you plan for database growth and factor in a higher space requirement on the computer when you install Reporting Server.
- Network adapter

## To Use the MOM 2005 SP1 Administrator Console and Operator Console, You Must Have:

- Pentium-compatible 500 MHz processor or higher (Pentium-compatible 1 GHz processor or higher recommended)
- 128 MB of RAM (256 MB or higher recommended)
- 150 MB of available hard disk space
- Windows 2000-compatible video graphics adapter capable of displaying 1024 × 768 resolution with 24 bit color or higher recommended
- Network adapter
- Mouse or other pointing device

## To Use SQL Server Reporting Services, You Must Have:

- Pentium-compatible 550 MHz processor or higher (dual Pentium-compatible 450 MHz processors or higher recommended)
- 256 MB of RAM (1 GB or higher recommended)
- 10 GB of available hard disk space
- Network adapter

## For Each Agent-Managed Computer, You Must Have:

- Pentium-compatible 200 MHz processor or higher (Pentium-compatible 300 MHz processor or higher recommended)
- 128 MB of RAM (more memory might be necessary depending on which Management Packs you use)
- The size of the installed agent software is approximately 3 MB. It is recommended that you allocate 100 MB of available hard disk space for agent use (more hard disk space might be necessary depending on which Management Packs you use)
- 3 MB of additional hard disk space is necessary for each management group that a multihomed agent is added to

## Size of MOM 2005 SP1 Components

Table 5 Approximate Size of MOM 2005 SP1 Components on Disk

MOM component | Estimated size on disk
--- | ---
Management Server | 150 MB
Database (EEADATA.MDF) | 1 GB
Log file (EEALOG.LDF) | 200 MB (The log file must be at least 20 percent of the database size or MOM will raise alerts).
Administrator console | 70 MB
Operator console | 120 MB
Reporting Server and Console (without Reporting Database) | 20 MB
Agent | 3 - 100 MB (depending upon Management Packs and cache settings)

# Minimum Software Requirements

Every MOM component requires a supported operating system. For a list of the supported operating systems for each component, see the Supported Operating Systems section earlier in this data sheet.

This section outlines the minimum software requirements that you must have for each MOM component beyond the operating system. If you want to install more than one MOM component on the same computer, you must install the prerequisite software for all the combined MOM components.

Important

- Verify that all appropriate security updates, hotfixes, and service packs have been applied to the operating system and to applications that are required for deploying MOM components. You can do by visiting the Windows Update website at http://go.microsoft.com/fwlink/?LinkId=1623.

In addition to a supported operating system, you must have the following software:

## To Use the MOM 2005 SP1 Management Server, You Must Have:

- Microsoft Data Access Components (MDAC) version 2.8.1022.0 or later
- Microsoft .NET Framework version 1.1

## To Use the MOM 2005 SP1 Database, You Must Have:

- Microsoft SQL Server™ 2000 Standard or Enterprise Edition with Service Pack 3.0a or later

SQL Server cluster

You can install the MOM 2005 SP1 database on a SQL Server cluster in Active/Passive mode or in Active/Active mode.

Note

- Installation on an Active / Active cluster requires using the MOMCreateDB.exe tool which is available in the Support Tools directory on the MOM 2005 SP1 CD.

Installing multiple MOM Databases

You can install more than one MOM Database on one computer. The computer can be in a cluster or not. Each database must be on a different SQL Server instance and have different data and log file locations. To install more than one MOM Database on one computer you must use the MOMCreateDB.exe tool, which is available in the Support Tools directory on the MOM 2005 SP1 CD. While installing more than one MOM Database one a single computer is available, this practice in not recommended.

## To Use the MOM 2005 SP1 Administrator Console and Operator Console, You Must Have:

- Microsoft .NET Framework version 1.1
- One of the following browsers:
  - Microsoft Internet Explorer 6 with Service Pack 1
  - Microsoft Internet Explorer 5.5 with Service Pack 2
  - Netscape 4.78 or later

## To Use MOM 2005 SP1 Reporting, You Must Have:

- SQL Server 2000 Standard or Enterprise Edition with Service Pack 3.0a or later
- SQL Server 2000 Reporting Services SP1

Note

- SQL Server 2000 Reporting Services requires the WMI Windows Installer Provider and ASP.NET. If you are installing MOM Reporting on a computer that is running Windows Server 2003, you must manually install the WMI Windows Installer Provider and ASP.NET Windows components.
- For more information about SQL Server 2000 Reporting Services requirements, see its product documentation.
  - A browser that can render reports in HTML 3.2 and HTML 4.0.
  - Microsoft Visual Studio® .NET 2003, or Integrated Developer Environment 2003 (if you want to customize or create reports)

## To Use the MOM 2005 SP1 Agent, You Must Have:

To install the MOM Agent, there are no additional software requirements beyond a supported operating system. However, if you import any Management Packs that have Managed Code Responses, you must install the Microsoft .NET Framework version 1.1.

SQL Server Cluster

You can install the MOM 2005 SP1 agent on a SQL Server cluster. The agent must be installed on all physical nodes of the cluster.

## To Use the MOM 2005 SP1 Connector Framework (MCF), You Must Have:

- A supported operating system for the Management Server on which you install the MCF
- Microsoft .NET Framework version 1.1
- Microsoft ASP.NET Windows component

# Performance and Scalability

Important

- The information in this table is preliminary and subject to change.

Table 6 MOM 2005 SP1 Performance and Scalability Maximums

MOM 2005 SP1 feature | Maximum supported
--- | ---
Size of the MOM Database (GB) | 30
Agent-managed computers per management group | 4,000
Agentless managed computers per Management Server | 10
Agentless managed computers per management group | 60
Agent-managed computers per Management Server | 2,000
Management Servers per management group | 10
Levels in a multitiered MOM configuration | 3
Source management groups per destination management group in a multitiered MOM configuration | 10
Alerts per day that can be forwarded to the destination management group in a multitiered MOM configuration | 400,000
MOM consoles per Management Group | 15
Reporting subsystems per MOM Database | 1
Management Servers per agent for multihoming | 4

Using the consoles over a slow link

You can use the Web console over a link as slow as 64 KBps, however the Administrator and Operator consoles are not suitable for this type of connection and is not supported. It is recommended that over slower links, that you use Terminal Services to connect to a computer that has the Administrator or Operator console and that is connected over a faster link to the Management Server. Satellite connections are also not supported.

# Supported Installation Modes and Setup Types

Table 7 indicates the installation modes and setup types that MOM 2005 SP1 supports. Unless otherwise noted, these are for new installations of MOM 2005 SP1.

Table 7 Supported Installation Modes and Setup Types

Installation mode | Installation type | Description
--- | --- | ---
MOM 2005 SP1 Setup Wizard | Typical | Installs the MOM Database, Management Server, MOM Administrator console, and MOM Operator console.

MOM 2005 SP1 Setup Wizard

Custom

Installs the components that you select on the local computer. You can select the following:

- MOM Database
- Management Server
- User interfaces (MOM Administrator console and MOM Operator console)
- Web console
- MOM Connector Framework
- MOM Product Connector

Unattended MOM 2005 SP1 setup | Custom | Installs the components that you select on the local computer by using command-line switches.
MOM 2005 SP1 Reporting Setup Wizard | N/A | Installs the MOM Reporting components on the specified computer.
Manual MOM 2005 SP1 Agent Setup Wizard | Single Management Server | Installs a MOM agent on the local computer with the agent reporting to a single Management Server.
Manual MOM 2005 SP1 Agent Setup Wizard | Multihomed (multiple Management Servers) | Updates a MOM agent on the local computer with the agent reporting to an additional management group. The Agent Setup Wizard must be run multiple times and an agent can report to four management groups.
Unattended MOM 2005 SP1 agent setup | N/A | Installs the MOM agent on local computer by using command-line switches. If MP Helper Objects are required, their setup must be run separately.
Add or Remove Programs (post installation) | Custom | Adds, repairs, or removes MOM components on the local computer by using Add or Remove Programs in Control Panel. Starts the MOM 2005 SP1 Setup Wizard.
Unattended MOM 2005 SP1 setup (post installation) | Custom | Adds, repairs, or removes MOM components by using command-line switches.

# Supported Installation Combinations

Table 8 denotes which MOM 2005 SP1 components you can install or uninstall from a computer that already has MOM 2005 SP1 components installed. Anything not specifically listed in Table 8 is not supported.

Table 8 Supported Installation Combinations

MOM 2005 SP1 component already installed | MOM 2005 SP1 component to be installed or uninstalled | Enabled or disabled in MOM setup
--- | --- | ---
User interfaces (MOM Administrator and Operator consoles) | Install Management Server | Enabled
| Install MOM Database | Disabled
| Install MOM Database and Management Server | Disabled
| Install MOM Database and Management Server, uninstall user interfaces | Disabled
| Install MOM Database, uninstall user interfaces | Disabled
| Install Management Server, uninstall user interfaces | Enabled
| Uninstall user interfaces (uninstalls entire product) | Enabled
| Install MOM agent | Enabled
MOM Database | Install user interfaces | Enabled
| Install user interfaces and Management Server | Enabled
| Install user interfaces and Management Server, uninstall MOM Database | Disabled
| Install user interfaces, uninstall MOM Database | Disabled
| Install Management Server, uninstall MOM Database | Disabled
| Uninstall MOM Database (uninstalls entire product) | Enabled
| Install MOM agent | Enabled
Management Server | Install MOM Database | Disabled
| Install MOM Database and user interfaces | Disabled
| Install MOM Database and user interfaces, uninstall Management Server | Disabled
| Install MOM Database, uninstall Management Server | Disabled
| Install user interfaces, uninstall Management Server | Disabled
| Uninstall Management Server (uninstalls entire product) | Enabled
| Install MOM agent (same version) | Enabled
| Install user interfaces | Enabled
MOM Database and Management Server | Install user interfaces, uninstall Management Server | Disabled
| Install user interfaces, uninstall MOM Database | Disabled
| Install user interfaces, uninstall Management Server and MOM Database | Disabled
| Uninstall Management Server and MOM Database (uninstalls entire product) | Enabled
| Install MOM agent | Enabled
User interfaces and Management Server | Install MOM Database, uninstall user interfaces | Disabled
| Install MOM Database, uninstall Management Server | Disabled
| Install MOM Database, uninstall Management Server and user interfaces | Disabled
| Uninstall user interfaces | Enabled
| Uninstall Management Server | Disabled
| Uninstall user interfaces and Management Server (uninstalls entire product) | Enabled
| Install MOM agent | Enabled
MOM Database and user interfaces | Install Management Server, uninstall user interfaces | Enabled
| Install Management Server, uninstall MOM Database | Disabled
| Install Management Server, uninstall MOM Database and user interfaces | Disabled
| Uninstall MOM Database | Disabled
| Uninstall user interfaces | Enabled
| Uninstall MOM Database and user interfaces (uninstalls entire product) | Enabled
| Install MOM agent | Enabled
MOM 2005 SP1 agent | Install user interfaces (same version) | Enabled
| Install Management Server (same version) | Enabled
| Run Agent Setup again (same version) | Enabled
| Install MOM Reporting | Enabled
Any MOM component1 | Uninstall MOM Database | Disabled
All MOM components1 | Uninstall Management Server | Disabled
| Uninstall MOM Database and Management Server | Disabled
| Uninstall MOM Database and user interfaces | Disabled
| Uninstall user interfaces | Enabled
| Uninstall Management Server and user interfaces | Enabled
| Uninstall all MOM components | Enabled
| Install MOM agent (same version, multihomed) | Enabled

1 - You can uninstall the MOM Database for this management group only if the agent is multihomed to another management group.

# Supported Security Configurations

This section details the supported configurations that involve the use of firewalls separating MOM components or configurations that involve MOM components being installed in a non-trusted domain or a workgroup. For more information about firewalls and non-trusted domains in your MOM environment, see the Microsoft Operations Manager 2005 Security Guide.

Important

- Installing Management Servers, MOM consoles, MOM Database Servers, or MOM Reporting Servers in a workgroup is not supported.

Important

- Using MOM 2005 SP1 With a Disjointed DNS Namespace.
- To discover and push agents using MOM 2005 SP1 in a Disjointed DNS Namespace:
  - Using the MOM Agent Install/uninstall wizard, provide Domain\Computername or NetBIOS name format
  - Using the Create Computer Discovery Rule dialog, provide only the NetBIOS computer name or the Domain name and the NetBIOS computer name for the Domain name and Computer name fields respectively If you attempt to use MOM 2005 SP1 over a disjointed DNS namespace,
- The following features are not available:
  - Push install when using the "Browse" functionality to choose a target machine
  - Push install when using the DNS FQDN computer name
- A "disjointed DNS namespace" is a DNS infrastructure that includes two or more top-level DNS domain names. For more information about this, see "Configuring Name Resolution for Disjointed Namespaces" in the Windows Server 2003 documentation, under Deploying Network Services.

# Using MOM with Firewalls

Your IT environment might use firewalls that separate MOM computers. Depending on your topology, this separation might present an issue. Table 6 shows when using a firewall between MOM 2005 SP1 computers is supported and when it is not.

Table 9 - Firewall Compatibility with MOM 2005 SP1

Connection | Firewall | Port, Protocol, or Remark
--- | --- | ---
Management Server – Agentless | NO | RPC port (TCP 135) and DCOM port range
Management Server – Administrator console | NO | RPC port (TCP 135) and DCOM port range
Management Server – Operator console | NO | RPC port (TCP 135) and DCOM port range
Management Server – Agent | OK | TCP/UDP port 12701
Management Server – MOM Database | OK | OLEDB Tunneling, port 14332
Reporting Database – MOM Database | NO | DTS port (TCP 1433)
Reporting Database – Reporting console | OK | HTTP port 80
Management Server – Web console | OK | TCP port 1272
MMPC – MMPC | OK | TCP port 1271
Management group – Management group | OK | Use MOM to MOM Product Connector

OK – using a firewall with this connection is supported

NO – using a firewall with this connection is not supported

1 - Agent Management Tasks will not work properly without the DCOM port range being opened.

2 - User configurable.

# Using MOM with Non-Trusted Domains or Workgroups

Your IT environment might be composed of both trusted domains and non-trusted domain, or workgroups. Depending on your topology, this separation might present an issue. Table 7 shows when a connection across a trusted/non-trusted barrier is supported for MOM computers.

Table 10 - Non-Trusted Domain Compatibility with MOM 2005 SP1

Connection | Non-Trusted | Remarks
--- | --- | ---
Management Server - Agentless | NO | Management Server’s Action Account must be administrator on remote computer
Management Server - Administrator console | NO |
Management Server - Operator console | NO |
Management Server - Agent | OK | See note below.
Management Server - MOM Database | NO |
Reporting Database – MOM Database | NO |
Reporting Database - Reporting console | OK | HTTP port 80
Management Server – Web console | OK | TCP port 1272
MMPC - MMPC | OK | TCP port 1271 Note: You must follow the steps described in the "To use client certificates and SSL with MCF or MMPC" section of the MOM 2005 Security Guide.

OK – communication with a non-trusted domain is supported

NO – communication with a non-trusted domain is not supported

Note

- Support for Installing Agents Across a Trust Boundary - Agents can be push installed to a non-trusted domain in most environments except to a Domain Controller. Also, because of the large number of configuration combinations available in Active Directory, not all have been tested thoroughly and push-installing agents to target computers in your specific environment might not be possible. If this happens the agents must be installed manually.

# Supported Upgrade Paths

Tables 11 - 13 show the upgrade paths that are supported and which ones are not.

Table 11 Supported and Non-Supported Upgrade Paths

Upgrade To MOM 2005 SP1 From | Supported
--- | ---
MOM 2000 | No
MOM 2000 SP1 | Yes
MOM 2000 SP1 Express | No
MOM 2000 SP1 Evaluation or MOM 2005 Evaluation | No
MOM 2000 SP1 using MSDE | No
MOM 2005 Public Beta | No
MOM 2005 Beta 3 | No
MOM 2005 Release Candidate | No

Table 12 Supported and Non-Supported Upgrade Paths for MOM 2005 SP1

MOM Version | MOM 2005 SP1 Update from Web | MOM 2005 SP1 Full Version
--- | --- | ---
MOM 2000 | No | No
MOM 2000 SP1 | No | Yes
MOM 2005 Beta 1 | No | No
MOM 2005 Beta 2 | No | No
MOM 2005 Beta 3 | No | No
MOM 2005 RC | No | No
MOM 2005 RTM | Yes | No
MOM 2005 SP1 Beta | Yes | Yes
MOM 2005 SP1 RC | No | No

Table 13 Supported and Non-Supported Upgrade Paths for MOM 2005 Workgroup (WG) SP1

MOM Version | MOM 2005 WG SP1 Update from Web | MOM 2005 WG SP1 Full Version
--- | --- | ---
MOM 2005 WG Evaluation | No | No
MOM 2005 WG RTM | Yes | No
MOM 2005 WG OEM | Yes | No
MOM 2005 WG SP1 Beta | Yes | No
MOM 2005 WG SP1 RC | No | No

# MOM 2000 SP1 and MOM 2005 SP1 Interoperability

There are varying degrees of interoperability between MOM 2000 SP1 and MOM 2005 SP1 components to support rolling upgrades in a distributed MOM environment. Table 14.1 and Table 14.2 describe which MOM 2000 SP1 components can communicate with which MOM 2005 SP1 components.

Table 14.1 MOM Interoperability (Part 1)

| MOM 2005 SP1 Component
--- | ---
MOM 2000 SP1 Component | Administrator Console | Database | Management Server | Agent | Reporting
MOM Administrator console | N/A | N/A | No | N/A | N/A
Database | N/A | N/A | No | N/A | No
DCAM (See Note 1) | Yes | Yes | N/A | Yes | N/A
Agent | N/A | N/A | Yes | N/A | N/A
Reporting | N/A | No | N/A | N/A | N/A
Management Packs/rules | Yes | Yes | Yes | Yes | No
Import/export Management Packs | No | N/A | N/A | N/A | N/A

Yes = MOM 2000 SP1 component can communicate with MOM 2005 SP1 component.
No = MOM 2000 SP1component cannot communicate with MOM 2005 SP1 component.
N/A = Not applicable.

Notes:

1) For a MOM 2000 SP1 DCAM to communicate with a MOM 2005 SP1 agent, you must import a special MOM 2005 SP1 Transition Management Pack onto the MOM 2000 SP1 configuration group. Some Reports might not work properly because they require Service Discovery, which is available only in MOM 2005 SP1.

Table 14.2 MOM Interoperability (Part 2)

| MOM 2005 SP1 Component
--- | ---
MOM 2000 SP1 component | Management Packs/Rules | Operator console | Reporting database
MOM Administrator console | No | N/A | N/A
Database | No | N/A | No
DCAM | No | No | N/A
Agent | No | N/A | N/A
Reporting | No | N/A | N/A
Management Packs/rules | N/A | N/A | N/A
Import/export MOM 2000 SP1 Management Packs | N/A | N/A | N/A
MOM Web console | No | N/A | N/A

Yes = MOM 2005 SP1 component can communicate with MOM 2000 SP1 component.

No = MOM 2005 SP1 component cannot communicate with MOM 2000 SP1 component.

N/A = Not applicable.

If any MOM 2000 SP1 server components are installed on a computer, you cannot install the MOM 2005 SP1 agent. If a MOM 2000 SP1 agent is installed on a computer, you cannot install any MOM 2005 SP1 server component. Table 15 indicates the MOM 2005 SP1 Setup behavior that occurs when you attempt to install MOM 2005 SP1 components on a computer that has MOM 2000 SP1 components.

Table 15 MOM 2005 SP1 component compatibility with MOM 2000 SP1 components

Installed MOM 2000 SP1 Component | MOM 2005 SP1 Setup Behavior
--- | ---
Database | Allows MOM 2005 SP1 Database upgrade. Blocks the MOM 2005 SP1 Reporting installation (when a MOM 2000 SP1 database is specified). Blocks all other MOM 2005 SP1 installations.
DCAM | Allows the MOM Management Server upgrade (if the database has already been upgraded). Blocks the MOM 2005 SP1 Reporting installation. Blocks all other MOM 2005 SP1 installations.
MOM 2000 SP1 Administrator console | Allows MOM 2005 SP1 Consoles upgrade. Allows MOM 2005 SP1 Database upgrade (when a MOM 2000 SP1 database is specified). Blocks all other MOM 2005 SP1 installations.
Database and DCAM (DDCAM) | Allows the MOM 2005 SP1 Database and Management Server upgrade. Blocks the MOM 2005 SP1 Reporting installation (when a MOM 2000 SP1 database is specified). Blocks all other MOM 2005 SP1 installations.
DCAM, Reporting, Web Console, and MOM 2000 SP1 Product Connector | Allows the MOM 2005 Management Server (and Web Console and Product Connector upgrade. Blocks the MOM 2005 SP1 Reporting installation (when a MOM 2000 SP1 database is specified). Blocks all other MOM 2005 SP1 installations.
Database and MOM Administrator console | Allows the MOM 2005 SP1 Database upgrade after agent is removed. Blocks the MOM 2005 SP1 Reporting install (when a MOM 2000 database is specified). Blocks all other MOM 2005 SP1 installations.
Database and MOM 2000 SP1 agent | Allows the MOM 2005 SP1 Database upgrade after agent is removed. Blocks the MOM 2005 SP1 Reporting install when a MOM 2000 database is specified. Blocks all other MOM 2005 SP1 installations.
DCAM and MOM 2000 SP1 agent | Allows the MOM 2005 SP1 Management Server upgrade after agent is removed. Allows the MOM 2005 SP1 Reporting install. Blocks all other MOM 2005 SP1 installations.
MOM 2000 SP1 agent | Allows the MOM 2005 SP1 Agent upgrade. Allows the MOM 2005 SP1 Reporting install. Blocks all other MOM 2005 SP1 installations.
MOM 2000 SP1 Reporting only | Blocks all MOM 2005 SP1 installations.

# MOM 2005 and MOM 2005 SP1 Interoperability

The following table provides an interoperability matrix for MOM 2005 components and MOM 2005 SP1 components. In this table, Yes indicates that interoperability is supported.

Table 16 MOM 2005 component compatibility with MOM 2005 SP1 components

| MOM 2005 SP1 Administrator and Operator Console | MOM 2005 SP1 Management Server | MOM 2005 SP1 Database | MOM 2005 SP1 Agent | MOM 2005 SP1 Reporting Server | MOM 2005 SP1 Management Packs/Rules | MOM 2005 SP1 Web Console
--- | --- | --- | --- | --- | --- | --- | ---
MOM 2005 Administrator Console | N/A | No | N/A | N/A | N/A | N/A | N/A
MOM 2005 Operator Console | N/A | No | N/A | N/A | N/A | N/A | N/A
MOM 2005 Management Server | Yes | Yes | Yes | Yes | N/A | Yes | N/A
MOM 2005 Database | N/A | No | N/A | N/A | No | N/A | N/A
MOM 2005 Agent | N/A | Yes | N/A | N/A | N/A | N/A | N/A
MOM 2005 Reporting Server | N/A | N/A | Yes | N/A | N/A | N/A | N/A
MOM 2005 Management Packs/Rules | N/A | N/A | No | N/A | N/A | N/A | N/A
MOM 2005 Web Console | N/A | N/A | No | N/A | N/A | N/A | N/A

# No Support List

This section outlines items that are not supported by MOM 2005 SP1.

- There is no support for any changes to the MOM Database or MOM Reporting Database schema.
- There is no support for Alpha.
- There is no support for Internet Protocol Version 6 (IPv6).
- There is no support for bidirectional, complex script languages, such as Arabic or Hebrew.
- There is no MUI release for MOM 2005 SP1.
- There is no support for running MOM without the MOM 2005 SP1 Management Pack.
- There is no support for multiple MOM Databases connected to a single MOM Reporting database or for multiple MOM Reporting databases connected to a single MOM Database.
- There is no support for more than one MOM Reporting Database per management group.
- There is no support for running Computer Discovery to install an agent on the same computer where you are running Computer Discovery.
- There is no support for installing MOM 2000 SP1 agents after the MOM environment is upgraded to MOM 2005 SP1. MOM 2000 SP1 agents are only supported during the upgrade process. Agents on Windows NT 4.0 are not supported in MOM 2005 SP1. These agents must be uninstalled and these computers monitored agentlessly. For more information, see the Microsoft Operations Manager 2005 Deployment Guide.

There is no support for moving a MOM deployment from one domain to another. If this type of change is required, you must uninstall all the MOM components (for example, agents and management server) and then reinstall MOM on the new domain.